National Compliance & Digital Government

We enhance organizational readiness by enabling compliance with Saudi regulations, digital government frameworks, and national transformation requirements.

Book Beneficiary Experience Assessment For Free
Beneficiary Experience Journey

An Integrated Framework Starting with Understanding and Ending with Continuous Improvement

Our comprehensive methodology ensures that every design decision is built on real data and linked to measurable performance indicators for Qiyas.

01

Discovery & Research

User research, beneficiary interviews, behavioral data analysis

02

Journey Mapping

Identifying pain points and opportunities across the digital journey

03

Design & Prototyping

Service design, UX/UI interfaces, and interactive prototyping

04

Testing & Validation

Usability testing with real beneficiaries

05

Implementation & Launch

Integrated design framework and scalable components library

06

Measurement & Optimization

CX dashboards linked to Qiyas axes and satisfaction standards

Linking CX with Qiyas Standards

How do our services align with Qiyas Digital Transformation axes?

Every step in our methodology is designed to maximize your points in the beneficiary experience axis within the Qiyas system, whether in digital services quality, user satisfaction, or usability.

Book a Free Qiyas-aligned CX Assessment

Digital Services Quality

UX/UI design that raises service evaluation in Qiyas

Inclusivity & Accessibility

WCAG 2.1 standards and accessibility for people with disabilities

Beneficiary Satisfaction

Documented NPS and CSAT methodologies to support Qiyas dossier

Digital Transformation

Full digitization of the beneficiary journey, eliminating paper channels

Specialized Team with Practical Experience

A selection of consultants holding international certificates in CX, UX, UI, and Qiyas

Dr. Sarah Al-Ahmadi

CX Strategy Director

Specializes in drawing customer experience strategies and linking them with national beneficiary satisfaction indicators.

CCXP Certified

Eng. Khalid Al-Mutairi

UX Lead Designer

Specializes in mapping seamless user flows and building interactive prototypes.

NNg UX Certified

Ms. Noura Al-Otaibi

UI System Architect

Specializes in building and developing integrated and responsive design systems.

Figma UI Certified

Mr. Faisal Al-Shammari

Experience Analytics Lead

Specializes in building CX dashboards linked to Qiyas axes and digital performance reports.

Adobe Analytics Certified

Interested in this service? Let us contact you

Send your details and our specialist team will reach out to you within 24 hours to discuss service details and provide a customized proposal.

+966

Simply .. Done

Your data is safe and secure

Free consultation

Response within 24 hours